a man wearing headphones and holding a pen and a paper

IT Services For Fort Wayne and Northeast Indiana Businesses:

Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Services Company?

Give us a call and discover how great local IT services and computer support can be! Business Owners, Call Now For Immediate Support: (260) 446-4000

Book A Free Consult

Benefits Of Working With PC HELP!

Hassle FREE IT Services

We go above and beyond to get the job done right the first time. No hassles, no problems.

We've Been Around A While

Longest established computer service company in Fort Wayne - since 1990. We've seen a lot of computer service companies come and go. We treat people fairly and that's why were still here in our hometown.

Personalized Service

Prompt, professional, on-site and remote computer services; big enough to take good care of your business, small enough that you're really important to us. We know you by name and we've got you covered.

Our Services

Managed IT Services

Our Managed IT Services provide comprehensive, proactive support designed to keep your business's technology infrastructure running smoothly and efficiently. By entrusting your IT operations to us, you gain a partner who actively monitors, manages, and maintains all aspects of your IT environment.

Managed IT Services

Cybersecurity Services

Fortify your digital defenses with our cutting-edge Cybersecurity services. In an era where cyber threats evolve daily, our team of experts provides robust protection for your business, ensuring the confidentiality, integrity, and availability of your critical data. From proactive threat detection and response to comprehensive risk assessments and employee training, we offer a holistic approach to cybersecurity.

Cybersecurity Services

Disaster Recovery Planning

Our Disaster Recovery Planning services ensure your business is prepared to withstand and quickly recover from unexpected disruptions. We create customized plans tailored to your specific needs, focusing on data protection, system backups, and rapid restoration processes. Our approach minimizes downtime and data loss, protecting your operations, reputation, and bottom line.

Disaster Recovery Planning

Data Backup & Recovery Services

Ensure your business's resilience with our Data Backup & Recovery Services. In today's data-driven world, the ability to quickly recover from data loss is crucial. Our services provide comprehensive solutions for backing up your critical data securely, both on-site and in the cloud, ensuring it's always accessible when needed.

Data Backup & Recovery Services

5 Big Reasons to Choose
PC HELP! to Support
Your Computer Network

1

No Geek-Speak.

You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

2

100% No-Small-Print Satisfaction Guarantee.

Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

3

Lower Costs, Waste And Complexity With Cloud Solutions.

By utilizing cloud computing and other advanced technologies, we can eliminate the cost, complexity and problems of managing your own in-house server while giving you more freedom, lowered costs, tighter security and instant disaster recovery.

4

Peace Of Mind.

Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security, and backups.

5

Personal Service.

Unlike the large MSPs, when you need us, you're going to be met with someone who knows you. YOUR Company. YOUR infrastructure. YOUR needs. This means you don't have to waste your time explaining yourself to tech after tech after tech. No more getting passed around like a hot potato.

See What Other Business Owners are Saying About Us...

Protecting Client Trust Through Vigilant Data Security

Client trust is the cornerstone of our business. Our clients expect that we take every precaution available to protect and safeguard their confidential information. We are keenly aware of the increasing threat to digital information due to cybercrime and are working closely with our IT provider, PC HELP!, to ensure we are staying up to date with our data protection plan and taking advantage of new product offerings. If our ability to protect client information ever becomes jeopardized, our business would cease to exist. We are committed to staying vigilant in this arena and understand the significance of strengthening our clients' trust in our processes and safeguards in place.

Alexander J. Andorfer, CPA

Professionalism and Heart—PC HELP! Delivers Both

PC HELP!: A belief is that "Customers don't care how much we know until they know how much we care!" Dave Nelson and PC HELP! have both wheels of that bicycle....They are professional and caring...have worked with PC HELP! for about 20 years...quite simply they are the best!

John E. Lovell Ph.D.

Reliable Solutions, Every Time

Michael's Floor Covering is very fortunate to be doing business with PC HELP! for almost five years. We have yet to have an issue that they couldn't figure out and rectify in a timely manner. We also appreciate the personal service provided by Dave and his team. We (and me, personally, TC Davis) strongly recommend PC HELP! for your business needs!

Michael's Floor Covering

a person holding a tablet

About PC HELP!

I founded PC HELP! In 1990 when DOS 5.0 and Windows 3.0 were the cat's meow, because I saw a big need in the small business community to have a trusted computer consultant truly working in their best interests and not just trying to sell them hardware. I went to school on the needs of my clients with substantial amounts of non-billable work and built a prompt, professional break/fix computer business from the ground-up. I'm a small business person myself and the Golden Rule certainly applies: treat people the way you want to be treated.

When Y2K was a bust, we began using Internet-based remote tools to complement our on-site services, but we were still essentially a break/fix company. By the mid-teens, with the advent of more effective monitoring tools we began transforming into a Managed Services Provider (MSP); and that's what drives PC HELP! presently.

Most successful companies agree that you don't want to be behind the curve when it comes to technology, particularly with today's business continuity and cybersecurity concerns. As an MSP geared to the needs of growing businesses, we monitor your network of workstations, servers, remote computers and network equipment 24x7; alerts are triggered and service tickets generated by issues bringing quick interventions to keep your business running like a well-oiled money-making machine. Cloud-based state-of-the-art services level the playing field with your larger competitors.

We'll meet with you to discuss the current state of your technology and proactive planning within budget constraints, asset management and growth while staying ahead of the curve in terms of business continuity, cyber security and compliance. We truly want to partner with you to determine the greatest value of technology tailored to the needs of your growing business.

Yours Truly~
Dave Nelson

Learn More